This guide outlines the steps that you should follow when you receive any suspicious emails. Our goal is to help you identify and avoid potential phishing scams or other malicious activities.
1. First, carefully assess the email before responding or opening/clicking any links or attachments.
2. Verify the sender's email address and compare it to the expected address for the organization or individual.
3. Look for red flags such as poor grammar, spelling errors, or urgent requests. Phishing emails often contain these red flags.
4. Before clicking on any links, hover over them to see the actual URL. If it looks suspicious or doesn't match the expected website, be cautious.
5. Verify the request by contacting the sender directly If you're unsure about the email's legitimacy, You can contact the sender using a known phone number or email address.
6. Report any suspicious email(s) and make sure to forward it to our support team. Our team will carefully investigate the suspicious email.
Additional Tip:
Be extra cautious of unexpected email(s), if you receive an email from an unknown sender or a request you weren't expecting, you can either do the steps above or you can reach out to our support team immediately .
By following these steps and reporting suspicious emails to our support team, you can help protect yourself and others from falling victim to these malicious methods.
